Assist. Prof. Dr. Md. Touhidul Islam | AI in Business | Best Researcher Award
Assistant Professor at NPI University of Bangladesh | Bangladesh
Assist. Prof. Dr. Md. Touhidul Islam is a dedicated academic and researcher in Business Administration whose work spans marketing thought, strategic service excellence, customer behavior, and the evolving dynamics of online commerce. His professional identity is shaped by a commitment to student-centered teaching, scholarly contribution, and institutional development, reflected in his extensive involvement in academic instruction, curriculum enhancement, quality assurance activities, and mentorship. He has built a strong research footprint across areas such as service marketing, customer satisfaction, sustainable online business practices, agile and neuro-marketing, corporate responsibility, product and service quality, and digital consumer experiences, contributing numerous studies to international journals and collaborating on diverse research initiatives in emerging marketing contexts. His publications explore themes including cashless economies, ethical leadership, blockchain opportunities in hospitality, green innovations, artificial intelligence in business, logistics strategies, and cross-industry consumer perceptions, illustrating both analytical breadth and practical relevance. Beyond journal work, he has authored an academic book on Human Resource Information Systems and contributed to a globally published book chapter on AI-driven transformations in customer relationship service, extending his influence into specialized business and technology domains. His teaching philosophy emphasizes education as a purposeful and student-driven service that nurtures critical thinking, real-world application, and intellectual curiosity. He champions blended and flexible teaching methods, the use of contemporary business examples, and learning environments built on receptiveness, engagement, and reflective practice. Alongside teaching and research, he contributes to the global academic community through editorial and reviewer roles for multiple international journals, helping uphold scholarly rigor and support emerging researchers. Continuously expanding his academic horizon through advanced research and interdisciplinary inquiry, he represents a blend of pedagogical commitment, research-driven insight, and forward-looking academic leadership.
Featured Publications
Islam, M. T., Hasan, M. M., Redwanuzzaman, M., & Hossain, M. K. (2024). Practices of artificial intelligence to improve the business in Bangladesh.
Islam, M. T. (2023). Newly developed green technology innovations in business: Paving the way toward sustainability.
Islam, M. T. (2019). Future impact of 4G on business in Bangladesh.
Islam, M. T. (2019). Market failure: Reasons and its accomplishments.
Islam, M. T., & Hasan, M. T. (2016). Corporate social responsibility of commercial banks in Bangladesh: A comparative study on nationalized and private banks.